Terms of Service – Finest Spray London

Introduction

Welcome to Finest Spray London (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website, services, and any related communications. By accessing or using our website and services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

Company Information

Finest Spray London
Company No: 16852056
Registered Address: Greenholme Mills, Burley in Wharfedale, Ilkley LS29 7FE
Email: info@finestspraylondon.com
Phone: 07756 116 836

Services Overview

Finest Spray London provides professional spray painting services including:
Kitchen Resprays
UPVC Window Spraying
UPVC Door Spraying
Garage Door Spray Painting
UPVC Conservatory Spraying
Sash Window Refurbishment
Exterior House Spray Painting
Commercial Spray Painting
Industrial Spray Painting
Cladding Spraying
Details of our services are provided on our website and are subject to change.

Use of the Website

Eligibility: You must be at least 18 years old to use our website or services.
Accuracy of Information: You agree to provide accurate, complete, and up-to-date information when using our services.
Prohibited Activities: You must not:
Use the website for illegal or fraudulent purposes
Interfere with its functionality or security
Attempt to gain unauthorised access to our systems
Upload harmful or offensive content
Introduce malware, viruses, or attempt to disrupt site operation

Orders, Quotes and Payments

Quotes: All quotes provided are estimates and remain valid for 30 days. Final charges may be adjusted following an on-site survey or if additional work is identified.
Booking Deposit: A non-refundable booking fee may be required to secure your slot. This covers scheduling and administrative costs.
Final Payment: Payment for works is due on the day of completion unless otherwise agreed in writing.
Late Payment: We reserve the right to charge interest on overdue payments at a rate of 2% above the Bank of England base rate.
Payment Methods: We accept bank transfer, debit/credit card, and cash.

Client Responsibilities

You agree to:
Provide reasonable access to the property during agreed working hours
Ensure surfaces are clean, dry, and free from debris where possible
Remove or protect valuable items and furniture from the work area
Inform us of any potential issues that may affect our work
Advise if surfaces have been treated with silicone sealants or other non-paintable substances
Failure to complete required preparation may result in additional charges.

Cancellations and Rescheduling

Client Cancellation:
Cancellations within 24 hours of order confirmation may incur no fee
Cancellations made less than 48 hours before scheduled start date may incur a fee of up to 10% of the project cost
Projects cancelled after work has commenced will forfeit any deposit and may be charged for work completed
Our Right to Cancel: We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. We will always endeavour to provide as much notice as possible.

Colour Matching

Colour Choices: We offer a wide range of colours including RAL, British Standard, Farrow & Ball, Little Greene, and bespoke matching.
Accuracy: While we strive for precision in colour matching, slight variations may occur due to differences in substrates, lighting conditions, or material properties. Colours viewed on screens may differ from the final finish.
Approval: Final colour and finish choices must be approved by the client before painting begins.

Warranty and Liability

Warranty: Our work is covered by a guarantee as specified in your quote (typically 5–10 years for UPVC work, 5 years for kitchen resprays). This covers peeling, flaking, or paint-related defects attributable to our workmanship.
Exclusions: The warranty does not cover:
Damage caused by improper handling, misuse, or neglect
Normal wear and tear
Damage caused by cooking oils, spices, or discolouration from natural ageing
External influences (weather, mechanical abrasion, falling objects)
Damage caused by installation errors or third-party work after our completion
Limitation of Liability: To the fullest extent permitted by law, our liability is strictly limited to the cost of our workmanship. We shall not be held liable for any indirect, incidental, or consequential damages.
Statutory Rights: Nothing in this Agreement limits our liability for death or personal injury caused by negligence, or affects your statutory rights under UK law.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the intellectual property of Finest Spray London. You may not reproduce, distribute, or use this content without prior written consent.

Privacy and Data Protection

We are committed to protecting your privacy. For information on how we collect, use, and protect your data, please refer to our Privacy Policy.

Cookie Policy

Our website uses cookies to enhance user experience and track analytics. Details about the cookies we use can be found in our Cookie Policy.

Termination

We reserve the right to suspend or terminate access to our services at any time, without prior notice, for violations of these Terms or other lawful reasons.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of our website and services constitutes acceptance of the updated Terms.

Contact Us

If you have any questions or concerns regarding these Terms, please contact us:
📧 Email: info@finestspraylondon.com
📞 Phone: 07756 116 836
📍 Address: Greenholme Mills, Burley in Wharfedale, Ilkley LS29 7FE

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